- Personalized favors cannot be canceled, changed,
refunded or returned once production of those items
has started.
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- All edible and liquid favors such as candies, coffee
& tea, almonds and wedding bubbles cannot be refunded,
returned or exchanged due to tampering concerns.
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- Products must be returned within 10 days from the
date you received your order. Returned products must
be in their original package, unopened and not tampered
with in any way. Any and all opened packages will
not be refunded, returned or exchanged. There will
be no exceptions to this rule whatsoever.
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- The customers delivery date can be confirmed by
the shipping company (*most likely UPS). You must
obtain a return authorization number first. Please
e-mail or call us to get your return authorization
number and instructions on how to return your order.
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- Returned products are subject to a 20% restocking
fee. Shipping and Handling fees are non-refundable.
The customer is responsible for both the return shipping
charges, and also making sure the product(s) is returned
undamaged and in good condition.
We consider 'good condition' to be the exact same
condition the product left our warehouse in before
it was sent to the customer.
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- Your order can be cancelled only if the order has
not yet been processed by us. If your order was paid
via credit card, a cancellation charge of $10.00 will
apply. No exceptions.
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Brett and Jaid Chambers
Top Wedding Favors |
